1. What is MVC & how it works?
• MVC is a design pattern to build web applications;
• ASP.NET MVC gives you a powerful, patterns-based way to build dynamic websites
• ASP.NET MVC includes many features that enable fast, TDD-friendly development
for creating sophisticated applications that use the latest web standards.
• MVC almost force you to organize your code & structure of website.

2. Benefits of MVC based website:
The core advantages of ASP.net MVC are:

Responsive Web Design is another important concept which can be called “planning”, but it has a name of its own because it is widely used nowadays. A few years back we didn’t need to think about mobile phones, tablets and different screens, because there were not too many of them – or not at all. Well, the IT world has changed since then and now there are a bunch of screen sizes and platforms designers need to deliver for. Responsive Web Design is the concept of a website which should adapt to fit any device that chooses to display it.

One part of the 508 standards, Section 1194.22, provides specific guidelines for "Web-based Intranet and Internet Information and Applications".
These are the specific web guidelines from 1194.22:

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Clarity of Communication
Does the site convey a clear sense of its intended audience?
Does it use language in a way that is familiar to and comfortable for its readers?
Is it conversational in its tone?
Is language are written properly, means no spelling & grammar mistake.

Accessibility
Is load time appropriate to content, even on a slow dial-in connection?
Is it accessible to readers with physical impairments?
Is there an easily discoverable means of communicating with the author or administrator?

Consistency

1. Motivate
Design your site to meet exact user needs and goals. Use motivators to describe different user "personae" into specific parts of your site.
2. User task flow
Who are your users? What are their farm duties and online environment? For a site to be usable, page flow must match workflow.
3. Architecture – it's 80% of usability
Build an efficient navigational structure. Remember – if they can't find it in 3 clicks, they're gone.
4. Affordance means obvious

The Information Architecture Institute is an international organization committed to advancing and promoting the practice of information architecture.
We define information architecture as the art and science of organizing and labeling websites, intranets, online communities and software to support
usability. As information proliferates exponentially, usability is becoming the critical success factor for websites and software applications. Good IA lays the necessary groundwork for an information system that makes sense to users.

Complain management is the open community where you can write your complain against bought products or services the Product / Services company would be any organization in the world doesn’t matter. You can register your complain, you can view others complain, you can use all these as a market survey. People can give voting to products / services.

In this community businesses can also register their self and get aware of their business. They can see the public complains against their brand/services, they can see product/services review.

Web content management systems are often used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures. A web content management system may support the following features:
Identification of all key users and their content management roles
The ability to assign roles and responsibilities to different content categories or types.